FAQ

1.What products do you offer? Our product range includes:

· Whole original Tangerine Peel fruits

· Premium hand-selected slices

· Fetal (young) tangerine fruits

· Herbal wellness tea blends

· Customized derivative products

2.What is Huazhou Tangerine Peel?

Huazhou tangerine peel, also known as Huazhou Aged Tangerine Peel or "Hua Ju Hong", is a premium traditional Chinese herbal ingredient made from the dried, aged peel of a specific citrus variety grown exclusively in Huazhou, Guangdong, China. It is a nationally protected Geographical Indication (GI) product, prized for its unique medicinal properties and mellow, aromatic flavor.

3.What are the main benefits of Huazhou tangerine peel? 

Huazhou tangerine peel is traditionally used to support respiratory and throat health, soothe coughs and phlegm, aid digestion, and help the body recover after smoking or drinking. It is widely enjoyed across Southeast Asia as a daily herbal wellness tea and a natural conditioning ingredient for everyday health maintenance.

4.Who is Huazhou tangerine peel suitable for? It is ideal for:

· People with frequent throat discomfort or cough

· Smokers and those who drink alcohol regularly

· Office workers and individuals with busy, stressful lifestyles

· Anyone seeking a natural daily herbal wellness drink

· Businesses looking for premium herbal products for retail, gifting, or wholesale

Note: If you are pregnant, nursing, taking medication, or have a medical condition, please consult a healthcare professional before use.

5.How should I store Huazhou tangerine peel? Store in a cool, dry, well-ventilated place, away from direct sunlight, moisture, and strong odors. Properly dried and sealed tangerine peel can be aged for years — in fact, its flavor and properties improve with age. Ensure the packaging is resealed after each use to maintain freshness.

6.Do you support wholesale, OEM, and custom packaging? Absolutely. We specialize in cross-border B2B supply and offer:

· Large-volume wholesale orders with competitive factory-direct pricing

· OEM / private label services

· Customized packaging design to match your brand

· One-stop supply solutions for distributors, supermarket chains, wellness stores, and e-commerce sellers

Contact our sales team with your requirements and we will provide a tailored quote.

7.What is your minimum order quantity (MOQ) and delivery time? 

MOQ varies by product type and packaging requirements. For standard products, we offer flexible minimums suitable for both small retailers and large distributors. Sample orders are also available. Typical production lead time is 7–15 working days after order confirmation, with international shipping to Southeast Asia taking an additional 5–10 days depending on destination and logistics method.

8.What payment methods do you accept? We accept multiple cross-border trade payment methods, including bank transfer (T/T), Letter of Credit (L/C), PayPal and Western Union. Specific payment terms (such as deposit ratio and balance payment timing) are negotiated based on order value and cooperation model. For large orders, the common arrangement is 30% deposit + 70% balance before shipment, with flexible adjustments available.

9.Do you offer returns, exchanges, or after-sales support? We value long-term cooperation and provide comprehensive after-sales support. If goods arrive defective due to product quality issues (such as deterioration, damage, or discrepancy from the order), please provide photo or video evidence within 7 days of receipt, and we will assist with replacement or compensation. For issues caused by external factors such as shipping or customs clearance, we will help coordinate with the logistics provider.

10.How can I contact you, and how do I place an order? You can reach us via the contact form, email, WhatsApp, or live chat on our website. Please share your product requirements, target quantity, packaging preferences and destination country, and our foreign trade team will respond within 24 hours with a detailed quotation and sample plan. We also welcome discussions on long-term supply partnerships.